CRM Executive

salary

industry

CRM Jobs

job type

Permanent

Location

South East

Our client, a global hospitality group is looking for a CRM executive to join their team in London. This is a new position to own the execution of all emails and customer communications for the group. 
 
You will be responsible for the implementation of traffic targets, retention and growth activations to achieve set KPI's. You will work with core teams to ensure alignment with all communications, and build and execute all email campaigns using Adobe campaign.  You will also manage the CRM content calendar and work with the central Marketing teams to develop relevant creative and copy. 
 
You will be expected to support the CRM Manager in developing CRM strategies and testing plans, analyse campaign performance and produce recommendations based on insights to the wider teams. You will be responsible for increasing open rates as well as engagement rates for all customer communications. 
 
The ideal person will have hands-on experience in a CRM role, with a key campaign management tool and be able to manage multiple projects to strict timelines. You will have really strong attention to detail with a highly analytical approach. You will also ideally have experience with A/B testing. 
 

If you match the above please apply asap, this is an urgent role. 

 
PLEASE NOTE: Due to the high number of applications, you will not be notified if your applications has been unsuccessful. 
 

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