Our client which is a beauty business is currently looking for an Optimisation Manager to join their UX team. This role will help the wider Customer teams to plan, prioritise and run the global experimentation and optimisation roadmap across company markets.
You will analyse on-site user behavioural data through our analytics suite (including Google Analytics, UX analytics tools, session replay, voice of the customer, etc) to suggest improvements to our online experience. You will set out, monitor and improve KPIs for the website (product discovery, add to cart, conversion rate, AOV, etc.).
To be considered you will have previous responsibility proactively identifying opportunities to enhance the customer journey and validating through comprehensive test & learn approaches. You will have a deep understanding of user behaviours, conversion funnels, segmentation and traffic sources, and how they impact performance. You will also have experience using MVT / AB testing, personalisation or recommendations tools.