Customer Service Executive - eCommerce

  • Ecommerce
  • London
  • from £28k - £35k
  • permanent

Customer Service Executive - eCommerce

An exciting opportunity has arisen to work for a successful online retailer, with offices based in central London.

Our client is looking to hire a Customer Service Executive to manage relationships with their customer base, via email and by phone, managing this activity on Zendesk.

You will have proven experience working for an eCommerce company within a customer service capacity and Zendesk experience is a must as is a professional and friendly phone manner. An ability to speak a second language in either French or German would be advantageous (although not essential), as would experience working with Shopify.

The salary for this role is paying between £28,000 and £35,000 depending on experience.

Please apply online to be considered.

Please note; due to the high volume of applications, you will not be notified if you are unsuccessful.