According to last year, 10K's annual Salesforce Talent Ecosystem Report found that global Salesforce talent demand has skyrocketed – up 364% since 2020.
This highlights the sheer demand to learn the cloud-based software, due to employers seeking the skill as one of importance candidates should possess. This is because Salesforce is the world’s most popular CRM platform; and more job opportunities are opening up with companies that use Salesforce. Without experience in Salesforce, opportunities in CRM will be at a limit.
Whilst not every single company in the UK will be aware of Salesforce, or even use it, the majority of big brands will be.
CRM is considered to be the most efficient technique to create relationships between customers. It can be used to target contacts, leads, and opportunities. You can also use CRM software for dealing with tracking, product planning, manufacturing, and shipping.
Traditional CRM | CRM Salesforce |
Hosted on a company’s own server | Hosted on the cloud |
Difficult to understand and use | Easy to understand and use |
Takes months or even years to set up | Can be set up in a few days or weeks |
Requires overall higher cost | Requires overall lower cost |
One of the key reasons why Salesforce is so popular is because they constantly innovate, along with it’s ease and simplicity to use. One major benefits users of Salesforce can find is the wide online community that provides help to users who may need guidance or encounter problems.
A few other benefits users can find with Salesforce training include:
For those who are familiar with the platform and use it on a day-to-day basis, they will be aware of the skills needed to somewhat master Salesforce. As more and more employers seek Salesforce expertise, those who wish to become familiar with the platform will wonder whether it’s a difficult software to learn.
The good news is it is easy to learn, depending on your previous knowledge. Beginners are advised to take up a Salesforce Admin certification – which typically takes up to 26 hours. Whilst a Salesforce admin doesn’t require coding as part of their daily task, some knowledge of Java and Apex will be beneficial when learning Salesforce.
If you’re considering learning Salesforce, we share a few tips from experts on the best way to approach learning from scratch:
Salesforce is a huge platform; with over 14 products and 3,000 third-party add-ons available. Whether you’re enhancing your knowledge or just getting started, there are countless resources available to help you discover all you need to know about Salesforce.