CRM Manager - Beauty
My client is looking for a brand-new CRM Manager to join their well-established fast-growing team, offering a salary of up to £42,000, 1 day a week in the West London office. They are a well-established clean ethical beauty brand that emphasise the importance of clean sustainability within this fast-growing sector.
You will be a well-rounded retention disruptor that can optimise, drive and deliver results across the ever-growing customer base. You will own, create and deliver the overall CRM strategy, identifying key commercial levers and priorities across CRM channels. You will also manage loyalty programmes, focusing on testing new initiatives across different customer cohorts and types. You will manage and deliver an email planner, working closely with the creative, brand, and marketing teams on delivery automation, lifecycle, and broadcast emails. You will own and deliver performance reporting, liaising effectively with Brand, Marketing, Creative teams and third-party agencies ensuring CRM strategy is aligned with the overall strategy and brand vision.
You will be a data-led retention marketer that can executive, lead, and deliver CRM strategy. You will be confident dealing with data and providing recommendations off the back of insights. You will have good analytical skills with good attention to detail, with a good understanding of data protection and privacy legislation. You will be able to work in a fast-paced environment with the ability to organise your workload effectively.
*Please note due to the high volume of applications, if you have not been contacted you are unfortunately not being considered for this role.*