Customer Service Manager - Sport

  • CRM
  • West Midlands
  • up to £40,000
  • permanent

Are you a standout customer service professional with a passion for sport and a talent for turning every interaction into a first class experience? This is a fast-paced, hands-on opportunity where no two days are the same, ideal for someone who thrives under pressure, loves solving problems, and takes pride in leaving a lasting impression on every customer.

We’re looking for someone who goes beyond scripts and standard answers, someone who takes full ownership of queries, communicates confidently across email, phone, and messaging, and isn’t afraid to step up during evenings or weekends to maintain world-class service. You’ll handle everything from resolving delivery issues to building long-term relationships with loyal fans, all while keeping customer satisfaction at the heart of what you do.

If you have experience in customer service and a passion for sports we would like to hear from you.