Ecommerce Manager - Sustainable Beauty
My award-winning ethical sustainable beauty client is looking for a brand-new Ecommerce Manager to join their fantastic team. Offering a competitive salary of up to £55,000+ 10% performance-based bonus, working from home 3 days a week and 2 days in their HQ.
You will work with the Marketing and Ecommerce Director to build budgets and sales forecasts, reporting weekly on website and CRM performance on e-commerce data, analytics. You will ensure regular maintenance and security reviews of the e-commerce platform. You will understand and optimise their existing customer acquisition funnel, working with the wider marketing team to measure new customer acquisition strategies. Analysing website performance and KPIs improving on-site CVR, AOV and CRM performance. You will build CRM lists by optimising email and SMS campaigns via Klaviyo. You will create, analyse and optimise subscriber segments and campaigns to increase email engagement, enhance personalisation and optimise loyalty programmes.
You will have ecommerce experience in a pure-play online or multi-channel consumer business, and beauty and skincare knowledge is also advantageous. You will have an understanding of Shopify, Klaviyo, third-party apps and plugins. You will also have experience creating and analysing A/B testing results with a proven success delving growth in customer engagement, conversion rates and revenue online and via email/SMS.