How AI is redefining marketing teams

As AI continues to provide countless solutions in the digital industry, marketing teams not only in the UK but globally are being redefined, thanks to the rapid rise of AI. 

According to Survey Monkey, AI adoption in marketing is growing in the UK, with 94% of senior brand marketers using AI in digital advertising and 87% believing it's an important part of their strategy. Marketers are using AI for various tasks, including content creation, brainstorming, automation, and data analysis. A few statistics: 

A significant portion of businesses (58%) plan to increase their AI investments in 2025. Hostinger 

Businesses are allocating a substantial portion of their tech budgets to AI, with up to 20% going toward AI technologies. Hostinger 

By 2025, AI is expected to drive 95% of customer interactions. Hostinger  

AI is already on track to become a vital part of business strategy in 2025, but how will AI redefine marketing teams going forward? 


Predictive Analytics & Data-Driven Decisions


The use of AI will help marketing teams identify trends, predict customer behaviour, and help optimise campaigns for better ROI. For instance, Google Ads utilises AI to dynamically adjust bids and targets. For marketing teams in the future, this saves time when it comes to identifying patterns and trends in customer behaviours, which in turn will aid organisational decision-making. 


AI will be a core team member 


AI will function as an integral part of marketing teams, handling tasks like content creation, audience segmentation, and campaign management. Tools such as ChatGPT are playing a key part in helping marketing teams define strategies and determine content plans. 

Considering the upward trajectory of AI input, AI-powered assistants could independently execute marketing strategies with very little human input. 


AI-Enhanced Influencer & Community Marketing 


Just like how AI will help marketing teams identify patterns in consumer behaviours, AI will help teams identify and collaborate with micro-influencers based on engagement patterns and audience alignment. This will play a major role in influencer marketing becoming more data-driven, automated, and ROI-focused.


Increased Visual & Voice Search Optimisation


Image and voice search is on the rise, and various brands are incorporating it into their strategies. Ocado released an Alexa app that allows customers to add groceries to their shopping list via voice command. Sky TV enhanced its voice-activated remote control, adding new phrases to find favourite TV shows more quickly. 

We can expect AI to continue helping marketing teams to optimise for platforms like Google Lens and Alexa.


Ethical AI & Consumer Trust 


As AI-driven marketing continues to grow, brands will focus on transparency, ethical AI use, and data privacy to build trust among their customer or client base. It is essential that marketing teams balance automation with ethical considerations and personalisation with privacy. 


Will marketing teams shrink & Specialise instead? 


Due to AI doing all the ‘heavy lifting’ regarding repetitive and heavy tasks, marketing teams could well indeed shrink in size and instead gain specialised, high-value roles focused on strategy and storytelling. 

AI’s ability to automate content creation, ad management, and customer interactions means fewer personnel will be needed for execution. Instead, teams will contain fewer people who will focus on areas such as: 
 

  • AI Strategists 
  • Brand Storytellers 
  • AI Ethics Officers
  • Customer Experience Analysts 
     

While AI can generate marketing copy, blog posts, and even video scripts, it still lacks human creativity, emotion, and storytelling depth. Instead, marketers will focus on crafting brand narratives that can resonate with the audience on an emotional level. In addition, marketers can guide AI-generated content to maintain a consistent, authentic voice.


Will marketers be replaced by AI? 


Although AI is set to play a pivotal role in marketing teams, it is unlikely that marketing professionals will be replaced by AI—instead, they will evolve into conductors who guide AI-driven efforts while focusing on strategy, creativity, and ethics. Marketers who can leverage AI without losing the human touch will be well set up for future success. 
 

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